I am very unhappy to find out that I was charged $9 for a Fuel Charge: 2G on the return of the vehicle. The drop off location, The Family Corner 28692, was very inconvenient because the owners are never there to check on the vehicle while we are present. If I was present, I would have been able to prove that the fuel tank was full. I had it just filled and the truck was not taking anymore gasoline. I really don't understand why they would charge me the Fuel Charge. I had no reason not to comply with the contract and fill the gasoline tank as required. I even have pictures of the gas tank, left in full. I want to contact U-haul, but don't have any email/phone number I can call them. Please, if you read this message contact me at 347-256-1137 or lorencjaho@gmail.com I am a loyal customer, returning customer and I believe in the integrity of your business and truly believe that you will reimburse me back my hard earned money, $9. This is fair. Please let me know if you have any questions.
Lorenc J
The Family Corner
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Youngsville, NC 27596
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