Was a bit much for a 4 hour Rental would have liked to know about promotions that would have saved cost with more available mileage for less time out
Fontella M
JJ Food Mart 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40215
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Customer Reviews
- 3.0 Average Customer Rating
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Clean and convenient
Renardio SThe folks at JJ’s are always so friendly and fantastic to deal with. I’ll be happily renting from them again in just a couple of weeks.
Isaac MI used to work for Uhaul. Please never send another customer to this location. It was the worst experience I've ever had. Today I noticed the guy signed his signature and there are additional charges on my card. Even after the rep (Valerie credit the first set of over charges, he was somehow able to use my card again and added more charges to my American Express. This is my 2nd formal complaint against how I was treated as a 68 year old woman moving alone. He told me that insurance was $30 after I know I selected the $15 option. -dirty cab.floor -cup holders filthy -front seat filthy and a cigarette was on the seat -Front floors were very dirty with red dirt all over the floor. -Tire warning was on- worker said he would refund me $1.25 for putting air in the tire. His worker or wife was there and they both laughing and snickering. I called traffic I requested to take the truck back to a different location because I felt the the location would be unsafe for me to go back to. It was a very hostile store location. I had to walk 28 minutes back to the bus stop going and I was not going to walk back to the bus stop again. I noticed the contract was signed with his signature and not mine. 1001 brookline road jj food mart. I want these erroneous charges removed.
ALVITA CDid not talk to a person.
Lindsey A