My reservation was at the chamberlain location at 6:00 when I got there it was changed to another location without any advance notice.Zachery H.
Moving Truck Rental in Louisville, KY at Lock N Save
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Louisville, KY 40299
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Nothing to improve as far as I'm concerned. Matt was so professional and explained everything well!KAYTE H.
The customer service was fabulous. We accidentally locked our personal keys in the vehicle and dropped the keys in the return box. He met us and returned the keys the same day!Constance M.
The gentleman was very friendly & helpful when picking up my vehicle. He explained everything very well to me which I already knew from previous rentals but for customers not familiar with U-haul his instructions were explained very well.DENNIS W.
Much easier to deal with than others in my area. Exceptional service.Ted B.
Matt from the facility went above and beyond to help me get everything situated so I could get into my vehicle.Johnny D.
Matt was very helpfulYvonne G.
Process was simple to pick and return the vehicle. The cargo van perfectly suited my needs and I had no problems at all with anything.Gerald S.
Very easy process. I would recommend them to anyone and will be using them the next time I need a rentalKenny S.
The supervisor went above and beyond to make sure I had a great experience. I'm not sure of his exact location because he was all over the place but he was absolutely awesome. He made sure I had a truck even though this location did not.Melissa C.
U-Haul customer service (and the website) stated that this location was a 24 hour drop off location, however I could not find a key box to leave the keys and had to call customer service for a solution. Also, there was no U-Haul sign visible on the premises and no equipment anywhere on the grounds. I was very worried about leaving the truck there, but the customer service rep on the phone walked me through the steps she wanted me to take. I am thankful for her help and the notes she placed on my account.Alexander K.