Didn't get credit for leaving gas in the truck. I pick up with a little over 1/4 tank and drop off with a 3/4 of a tank of gas. That's should be credited back as well. Thanks but no thanks.Patricia V.
Moving Truck Rental in Lusby, MD at Cove Point Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lusby, MD 20657
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The front desk was very nice and prompt. She pointed out things and made it a smooth transition. I would definitely come back and would encourage all movers to go there. Thank you Cove Point Storage. Satisfied customer Ruben M.Reuben M.
Very niceBenjamin C.
Great customer service, was a pleasure to deal with.Thomas P.
24/7 pick up was not setup as requested.Ryan C.
Special thanks to Tabetha for a wonderful, friendly and professional service.Francisco G.
Excellent, friendly, professional experience with U-haul staff. Equipment was and cost were above average. I highly recommend U-Haul.Deborah S.
I had trouble checking in with the app. I was promptly greeted and assisted by the woman in the office who wad extremely friendly and helpful, but it's a pandemic and it would have been nice to have the contactless option actually work.Anica L.
Tabatha was extremely helpful and courteous.James F.
Was a nice smooth process with Tabatha at Cove Pt. Storage.Dawn B.
No improvement needed. Staff was very polite and helpful.Aaron M.
I was overcharged on my bill. insurance was added to my bill after I elected not to add it to the contract done online. Very poor customer service. I was told by customer service representative name Kendra there was nothing that she could do or would do. She made no attempt to try to rectify the problem.Sirron M.
Person that helped us rent truck very efficient knowledgeable about what truck we needed truck was given to us very cleanJudith B.
Very friend and very pleasant to work with.*****Paul D.
Driver side tire was dangerously low on air and the headlights were aligned down and to the right.Charles B.
Nothing...Everything was greatKeith S.
No ramp came with the truck. (I forgot!)Erin M.
The person who wrote my contract could not have been more pleasant or helpful. Since they do not offer retired military or senior citizen discounts, she offered free use of a hand truck. I already had one so she provided furniture pads free of charge as an option. The truck (10 foot box truck) cab was clean but the windows on the inside were dirty. Clean windows are important to me. Also, upon start up, a caution light on the dash lit up indicating a tire was low on air. This facility had no ability to put air in the tire so I had to spend some time at the automotive shop next door getting all the tire pressures checked. I was credited the $5.00 tip I gave to the young man who pumped up the tires. So, overall a great place to rent a truck but I feel things like clean windows and tire pressure should be addressed before a truck offered for rent. Would I go back this location to rent a truck? Absolutely.Jon P.
Special thanks to Tabatha (Cove Pt Storage) for calling me as soon as the unit was available!,perfect timing! ~T.QuinnTerrence Q.
Friendly and clean. Who needs anything more?John M.
Only hiccup was trying to pick up a truck the day after a holiday weekend. U-haul wanted to send me 40 miles out of my way (for an "in-town" use truck) to another location because the truck I reserved had yet to be logged back into the system at the location I requested. Finally getting through to the pick up location and it got straightened out still costing me over an hour of my time to get straight. Might mean that there needs to be a better after hours drop off system? Once straightened out, everything was fine. Location where I picked up and dropped off, the manager very pleasant and efficient!James M.
Manager was very helpful over the phoneMichelle E.
Tabatha was terrific and always on top of my scheduling for my upcoming move. She was very professional and always accommodating to our changing needs. She also assisted with others who needed a truck along with our move. We also are renting a storage facility here in Cove Point. I have also passed her name along to others in my development for truck and storage needs. Shes AWESOME!James C.
There was only 1/4 tank of gas.Andrew C.
There are uhaul dealerships closer to me but the customer service by Tabitha at Cove Point is the BEST. She is always pleasant, courteous, efficient, and helpful.Ellen D.