I return the vanpool on time before 4 pm on this location but the guy in the office thru the window signal to me to just drop the key to the return drop box. When I received the receipt the following day , surprised to see that they charge me another day because they just check out the truck that following morning . Called customer service and said they will refund me that overcharge fee .
DENNIS F
Midgard Self Storage Lutz
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lutz, FL 33559
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The UHaul app needs updating it could not correctly report my location when I returned equipment to the correct location. Causing an extra fee to be charged. For self drop off. I wouldn’t recommend using this option if at all possiable until the app is updated
RAYMOND LNice and great service, staff very friendlly
PATRICIA ADan was great! I was surprised that I hadn't been advised before standing in front of Dan that my price per mile was changed from $1.29/mi to $1.39/mi. I ended up spending more than I expected.😏 The truck keys with the unused equipment were returned by 4:20 pm ET the same day.
PAMELA SExcellent
Hector M