Easy drop off
Moving Truck Rental in Macon, GA at Store Here Riverside LLC
Moving to or from Macon, GA 31204? Get FREE truck rental rate quotes at Store Here Riverside LLC.
Get FREE moving truck, pickup truck and cargo van rental quotes at Store Here Riverside LLC
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Macon, GA.
Cargo vans and pickup truck rentals in Macon, GA
U-Haul cargo van rentals and pickup trucks in Macon, GA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Macon, GA 31204. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The counter person could not check in my truck. I could not check it in online. Was charged $18.55 more for no reason!!
assign the truck they rented to their online contract do they can actually pick up the rental truck !! I never got an emal sent to me with the key code for pick up.. This was a Big set back and a 2 hour delay !!
The online return was very difficult to complete with an iPhone. It wouldn't read the location so it wouldn't check the truck in. After finally reaching a person on the 1-800 number, they did resolve the problem.
Continue with your current level of service she is great
Although the truck was clean, it reaked of cigarette smoke and I'm allergic to smoke plus I have Asthma. It was the only truck available. I tried the online checkout/pickup, but the program didn't run well and eneded up going inside to process my pick up. The receptionist was very friendly and helpful.
On drop off I called facility phone number and spoke to with a manger of the storage facility. He acknowledged that I was dropping off the uhaul truck and stated that he would email the uhaul manager that I had dropped off the vehicle. I put furniture pads in the cab and Locked it up. Shannon called me today and was not nice to me. Ugly actually. I don't care about the $20. But, if I call a number and someone answers and says they acknowledge me turning in the vehicle, then as a customer, that means I've done what I'm supposed to do. Take the $20 bucks out of Shannon's pay, not mine.
The online only pickup and drop-off is terrible. What happened to personal service?
Drop box for key returns was not visible and instructions on how and where to drop the key off at the location was non existent.
The customer service agent was not very friendly and not helpful. Had to wait for truck to be returned (it was late), she complained about U-Haul and just told me to call the 800 number to get rescheduled for another truck. Education on customer service and professional attitude might be helpful. Ultimately she did apologize and I did appreciate that.
Just make sure your monitor vehicles more that's all for any problems before issued out.
Nothing special about the location.
Charge wasn't what i was quoted
Your employee has the worst customer service that I have ever experienced. She was very rude to me and accused me of not following her instructions from the previous day It was not me because I rented the truck multiple days and had not ever met her. This woman is ruining your business by stereotyping and pre judging minority customers that helps to pay your bills. This person is hurting your business. FYI I teach business management at a local college and high school here in Bibb County. Will conduct follow up visit. Thanks for your time, Dr. G. E. Smith
More customer attention and politeness
Hire friendly people and not the rude lady that was there. I want a refund because she was very rude to me and uhaul customer service. Nobody should be treated that way. If I dnt get a refund I will fill out a complaint form on BBB on this location and uhaul.
The lady working at the return location was extremely rude. She yelled at me for not wearing a mask. She yelled, â€œIf you aren't wearing a mask I can't help you.â€ I didn't think I was going to be able to return the truck on time because of her. Only after persistently telling her I had to return the truck did she let me. She told me that I could leave the keys on the mat at the door and she would get them later. It was a very bad experience and a poorly maintained location. I will never go there again and I may use Penske instead of Uhaul next time fully because of this drop of location.
Location did not have appliance dolly or blankets that I reserved. When manager called me to inform me, she asked if a hand truck or furniture mover would work. I asked her to confirm my understanding of those two items by describing them and she confirmed I was correct in understanding them. I did not ask for them in fact I said okay those won't work. She put them on my invoice and we had to go through removing them twice. First she removed the hand truck. And then assumed I wanted to furniture mover; I did not. Had to redo that also. Final bill showed furniture mover still on the invoice. To improve for future customers, don't make assumptions, confirm their wishes and ask questions if you are not certain; or even if you are.
Very Good !
The place is not connected to the place you park the truck. It next door to the lot but you have to leave the facility and repair. Attendant was unhelpful just pointing to signs, didn't let you enter the facility and never gave a hello, goodbye or thank you. Pretty poor U-Haul representative.
Renting the truck was unnecessarily difficult. Due to irrational fears of the coronavirus, the lady at the local renting location stopped me as I walked into the door with a firm hand to my person and had me and my children wait outside until she got off the phone. Then, she walked to the small opening in the door and talked through it. She refused to help me rent out a truck and wouldn't take money/card from me to pay. I had to rent and pay for the rental myself over the phone standing outside with my children in the heat. Then, I was charged twice within a few days after I used the truck once. I'm a loyal U-haul customer, and this experience was just down right unsavory.
They do not except CASH Payments, when equipment is returned.
Nothing very clear and curtious
Stephanie and Alecksa were a big help!!! Glad i chose them!!!