(1) milledgeville was the pickup location I reserved in advance for a same day rental. I got there and no keyâ€¦ I called and the person was horrible. U-Haul rep said I had to go 45-50 min away to get another truck. That added gas and time to my very tight schedule. She honestly didn't care. Barely gave me a discount. And she didn't express any concern - basically an â€œis it what it isâ€ and didn't acknowledge that I had reserved this truck in advance and had a schedule for moving. Nope. Not an issue for her. (2) customer service when I called twice - horrible. Beyond horrible. Rude and lacking empathy (see above). (3) picked up the truck 45-50 min away and had to drive it BACK to town. Literally four hours of unused time for packing and moving. Andâ€¦â€¦. The damn RV didn't even have gas. It was on empty so I had to use more time to get it filled. I'll never use U-Haul again. You lost a customer.Micheal S.
Prime Tire of Macon
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Macon, GA 31206
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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I was treated with respectbarbara S.
Display actual open closed of each place.SHELINA K.
Got there it was closed because of the storm I was supposed to be credited due to the issues with the hitch after overcharging me they added $118 after when I dropped of the vehicle the next day I was never contacted at all. I almost lost my vehicle roadside assist was called and I was never told ok we'll credit you but they charged me after paying 800 for a 10 ft truck with a faulty hitch which messed up my car now there's something knocking since we used uhual hitch to transport .Rona P.