Moving Truck Rental in Madison, AL at Storage Solutions
(U-Haul Neighborhood Dealer)

372 reviews

1111 Old Railroad Bed Rd   Madison, AL 35758

(256) 929-6840

Location Hours

  • Mon-Fri: 9:30 am - 4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(256) 929-6840

1111 Old Railroad Bed Rd
Madison, AL 35758

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Madison, AL 35758

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

372 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Nothing the rental store was great and worked with me.

JOSEPH C. 
Rating:
3.0

Some of the blankets were damp some actually wet and could not be used. Also the facility did not have all the blankets we requested. Ended up having to use some of our own

WILLIAM W. 
Rating:
5.0

User friendly, professional, helpful, and knowledgeable staff

JOEL T. 
Rating:
5.0

Very Friendly and polite! Love this place!

CESAR B. 
Rating:
5.0

The Uhaul customer service specialist that helped me with renting the truck was very polite and provided exceptional customer service. I have rented at several Uhaul locations over the years and this location provided the top notch customer service. Overall, I was extremely satisfied.

JAQUILLA W. 
Rating:
5.0

Equipment was good condition. Service was fast and accurate. Staff was friendly and efficient.

ERNEST S. 
Rating:
5.0

Nothing. The employees were professional, courteous and very kind

ROBERT W. 
Rating:
5.0

Excellent service, very accommodating.

Tyler A. 
Rating:
4.0

Your checkout and check in was difficult - I went to the correct place and the location service could not tell I was in the right place. I had to check out and in over the phone - the people were very friendly and helpful but it took way too long to check in/out. Please fix your system.

MONTE P. 
Rating:
3.0

Actually answer the phone in the case there are issues. Provide the equipment that was included in the rental agreement because I did not have my dolly that I needed. The app timed out on me and I tried to call but none answered or helped during my return

Lashena G. 
Rating:
5.0

Y'all were amazing!

MICHAEL A. 
Rating:
2.0

The trucks are clearly not cleaned in between customers. Eyeglasses, toothpicks, gum in gum wrappers, mud and cigarette ash were in two of the trucks I had to choose from today.

Tiffany J. 
Rating:
5.0

Everything was excellent!

Maribel R. 
Rating:
5.0

Excellent staff members. Thanks again!

john H. 
Rating:
3.0

BUT the customer service rep when I picked up could've been a lot more better than she was. Just very hateful and not nice at all! Short answers and not very helpful

Richard B. 
Rating:
5.0

Everyone was very professional and helpful and the pickup went smoothly.

Franklin F. 
Rating:
1.0

Customer service was horrible. I arrived at 8:55 AM to pick up the trailer for a 9 AM appointment. The door was open so I walked in. The lady behind the desk rudely informed me that they were not open until 9 AM. She argued with me that sign was not on and asked me to leave. I went back out and sat in my truck awaiting 9 AM. I watched another couple go in a few minutes later. I patiently waited until exactly 9 AM and went back in. I was surprised to see the couple that arrived after me being helped and almost finished with their paperwork at 9 AM. The lady in charge directed me to her assistant who was unable to complete my rental as she was being trained. In the meantime another customer walked in the was immediately helped. The lady seemed to bend over backward for this customer, giving her $10 off and then a free frig dolly. I had to stand and hear lots of talk before the second customer after me was leaving the store with her rental. Finally the senior employee completed my rental paperwork and I was allowed to drive through and pick up the trailer. She continued her rude attitude throughout the process. I will never come back to this location again.

Stephen H. 
Rating:
5.0

Staff was excellent in customer service provided. I would highly recommend this location based upon customer service alone ... The two women were great on rapid paperwork turn around and explaining paperwork I'm familiar with but 8 always need a refresher. Only small problem was receiving email generated automatically that i needed to do a walk around tgevvan to look fur any damage. I dud buy insurance which I'd hoped would cover any damage issue. Luckily I dud no damage and there was no obvious signs previous renter did any damage but I'd hoped the woman doing my paperwork would have walked around van with me the BEFORE I left property. Only other slight problem was a van that had Alabama red clay in it and outside was dirty. I hope UHAUL COMPANY will be putting in place a practical cleaning method that includes some kind of disinfecting for COVID between renters. That build mean another person put to work locally and offer renters a sense of security to any uhaul renter over any possible exchange of respiratory droplets fluid exchanged with SMALL possibility of passing on COVID-19. unknowingly. Ty for the above & beyond services by two women beyond just their paperwork services.

Mary A. 
Rating:
5.0

Everyone here was truly professional--they answered all of my questions and the equipment was ready when I needed it. Very friendly atmosphere and I highly recommend them.

Frank F. 
Rating:
5.0

Beyond helpful and very personal. Answered every question before I even asked and happy to help. Made our move very easy and went above and beyond to make sure I had a easy drop off.

Rebecca B. 
Rating:
1.0

Better customer service. Honoring reservation guarantee that is on the website. Providing alternatives if reserved vehicle is not available.

Jaime M. 
Rating:
5.0

Fix your website so that it is user friendly. Get more truck inventory. Seriously, only one 10 foot truck available in Huntsville Alabama on a Tuesday in October???

John D. 
Rating:
5.0

Check the fluid levels; I was able to use the windshield washers only a couple times and then it was empty. Otherwise an excellent ride!

Olga W. 
Rating:
5.0

Easy rental process.

Roy A. 
Rating:
5.0

Great experience.

Roy A. 
No reviews have been submitted for this location.

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