Experience was good, nice people. The total cost was more than i expected, paying by the mile is really expensive.
KAY D
Safe Mini Storage 5
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Madison, AL 35758
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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CLIFFORD NFirst, the web page kept totally screwing up my attempts to reserve a trailer & appliance dolly. Then I was sent across the county over 20 miles away from my house to this location to pick up my trailer & dolly. Once there, they didn't have an appliance dolly and had to send me to another location to get one. Then back to this location to get the trailer. Then I received the "please verify the license on the trailer" text which had a totally incorrect license listed. The RV number was correct. They looked in the computer and told me the computer was correct. All in all the personnel were helpful but they unfortunately were victims of a severe FU by U-Haul's computer system.
THOMAS CThe truck was dirty and smelled of cigarettes. The back of the truck had sand all over the floor. The tire pressure light was on for two tires. During my trip I had a flat on the interstate I was able to get off the interstate where I waited for an extended period of time. I was given a vehicle that was unsafe and not fit for rental and now I am expected to pay full price for this horrible experience?!?
AMY GI picked a location close to the start of my in-town move and a drop off close to my ending location. Instead, the app picked a new spot for me the day of the move that was 20 miles out of the way. Very annoying.
Addy K