The 24/7 was a complete nightmare. Spent over an hour on the website and phone trying to get help. At one point we held for 13 minutes before the voicemail picked up to say no one was available to help. Please don't offer this service if you not available to have reliable customer service. This experience was a nightmare and after waiting over an hour at the lot when we finally got someone they offered us an extra 1/2 hour. What a joke.
William H.
Andersons Sales And Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Madison, IN 47250
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Have the key outside in the lock box and ready. Have the furniture pads and dolly in the truck as requested and paid for. The only reason I gave an average rating rather than poor is because the owner came to the site within 10 minutes after she was contacted.
Amanda J.Had to get a trailer brought in, but it was there when I needed it.
Kelly F.Nothing. Everyone and everything went Flawless from start to finish. They made my move to my new home a lot easier. Thank all of you very much!!
Daniel K.N/A
Kurt Y.