It's at a liquor store and the clerk didn't know the password to get into the UHAUL system. It took over 30 minutes to get checked out. And when we returned the truck, a different clerk was clueless and had to call her manager. This was not the location that we called to make the reservation so was very disappointed in with the entire experience.
KIRK H
C&R Liquor Wine and Spirits
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Maize, KS 67101
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Customer Reviews
- 3.0 Average Customer Rating
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Best rental experience I have ever had. Great service.
Wallace HI had originally place the reservation at a different location and then I was asked to move to this location with a discount. And I asked if it was at the same time and they said yes. But then I received a phone call from the new location stating they didn’t open until later. And I was told if I moved reservation locations that I would receive a $50 discount as well as 49 cents per mile but that was not applied to our total. This had nothing to do with C & R that is why I gave the rating I did for them. C & R was very professional and accommodating. His store was extremely clean and organized. And the process we completed with them was excellent. I just had the issues I stated above with U-Haul itself, not C & R.
Monica AI fills the gas up to exactly where it was when I picked the truck up. I was still charge a fuel fee when retuning
Nikole AThe representative had no idea how to proceed my rental. The truck was not very clean, there was used women’s underwear in the back. Plus, U-Haul had me pickup the truck on the other side of town when I made the reservation about 3 miles from my house. I’ve rented from U-Haul many times this time was a cluster F.
Cole S