It's a gas station and the personnel that are left to receive returns do not know how to do one way returns. My time is more valuable than having to stand around waiting on phone calls to find the manager to get the vehicle returned. They seemed to not know that they were to receive the one way rental which was the assigned return site on the contact.Robert M.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Manheim, PA 17545
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Attendant was a little unsure of the drop-off procedure. Overall, no issues.Stephen B.
This is a location at a gas station. The staff was very helpful upon pick up and drop off!Holly S.
Have the vehicle available to pickup where the reservation is made. This added 12 extra miles to my expenses.Thomas R.
Due to poor communication, we were delayed 11/2 hrs in receiving the key to our truck. The pick up location did not, after several attempts, answer the phone when I was setting up the rentalâ€¦..arrangements were made by UHaul. Despite being informed that I had never rented before , I was NOT informed the pickup had to be done online (the pick up location is a brick & mortar businessâ€¦.I checked their hours of operation and truly believed I would be dealing with knowledgeable personnel). It required UHaul calling the owner of the business to rectify the situation â€¦..AND providing ALL the information that I had just given to UHaul , to the owner. Also, being asked to download an app for a one time transaction is ridiculous. I will only consider renting from UHaul again if desperate.joe Z.