Everything was fine with the rental. I told the office staff that the "check engine" light icon was on when I started the truck--no problems with the truck running, however. I assume they will have this checked out by a local service station or garage. This is a GMC panel truck with about 80,000 miles on it.MARK P.
Moving Truck Rental in Marysville, WA at Freeway Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Marysville, WA 98270
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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not a main uhaul hub and did not have an appliance dolly. But friendly service and truck was ready when I got there.Justin P.
3 minutes prior to my pick up time, UHaul emailed me saying there was a change in my reservation but not clearly indicating the change. Turns out the location changed so I had to drive all the way across town. When I got there the lady â€œcouldn't get (her) system to rent me the truckâ€... whatever that means. So after her wasting my time for 40min she then moved the reservation to another location further north in another town. So not only was my time wasted, but also both my gas and money. Had I been able to pick up the truck locally I would have only needed to pay for maybe 5 miles at the absolute max. Instead I had to pay for more than 4x that due to UHauls mistake AND go to 3 different locations. What a joke.Heather M.
Your check-in early and on-line was a joke. When I tried to check in twice, your software system â€œbufferedâ€ with no final result. The truck that I reserved (10 foot box truck) was scheduled 1 month ago; the day of pick-up your system informed me that my city pick up changed to Monroe Wa which is 25 miles away compared to the facility that I placed reservations was 2 miles away! I called your customer service and they offered me a van! I never will use your on-line service again! Luckily the Marysville Uhaul was kind enough to accommodate my need for a box truck and that's why I gave them 4 stars.Terry S.
Friendly staff, quick serviceLindsy M.
Scheduled unit for 10:00am I was called(as I was heading out the door to p/u) by the local dealer and was told she had a doctor appointment and I couldn't pick up until 11:30am. Scheduled a hand truck and wasn't told until I arrived they DIDN'T HAVE ONE! Very inconvenient for certain items we were moving! Some heads up would have been nice so we could make adjustments! I have used UHAUL several times. Very disappointed with this experience. I took under consideration but this HAD NOTHING TO DO WITH COVID19.brad A.
Bring the pricing on miles back to a reasonable price. U-haul used to be a good value, not so much anymore. I'll have to rethink it next time. As for this location and the staffing is concerned they were great. 10s all the way.Douglas L.
I booked three different times requesting to use the mobile check in since I was arranging to pickup the truck during off hours, only to receive a phone call an hour later saying that the location doesn't do mobile pick-up and that I have to get the keys during business hours only. DO NOT OFFER mobile pickup during off hours if it is not an option. This would save customers a huge headache. Truck was also dirty on the outside. And dried mud on the floorboards.Jon C.
So easy and helpful! Once we had gotten to our house to load up our U-Haul, we very quickly realized we rented too small of a truck. I called yo Freeway Storage and explained what had happened and ask if we could exchange! She had to call and ask a couple questions but once she got the answer she was ready to help us! Will absolutely come here again!Sheyenne W.
Very helpful and kind!Gea Y.
The person that I was working with was very much a help and made the experience enjoyable. I would most definitely pick up from the same location again. Thank you.Chris S.
The agent was very knowledgeable and so friendly.Penny D.
nice agentJEFF L.
Smooth rental start to finish!! A+SAMANTHA B.
BEST UHAUL REPRESENTATIVE I'VE EVER ENCOUNTERED. It was refreshing to get such stellar customer service.Launi H.
customer parking access restricted by trees.Donald F.
Be available after 4:30 pm for pickup.Kevin H.
very friendly and helpful staff!!Melissa S.
Keep parking spot available upon vehicle return.Cristina Y.
Very friendly and helpfulZanette G.
Upon returning the rental the female employee was RUDE, unprofessional unwelcoming. It's her job to park trucks she was rude to me and my friend that's dumb to be rude not expect pple not be rude back. Lose rude negative chick.Jessie H.
The guy who checked the truck out to me was super nice, but the person who I dropped the truck off to has an attitude problem. No customer service skills.William J.
Very helpful staffJames D.
great customer serviceMark M.
Great customer service,we will definitely use this location again when we need a moving truck??Anthony T.