Very friendly employees. Easy return!
Michael L
Rupples Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Massillon, OH 44646
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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ALAN RThey changed their hours from the U-Haul database ( on my contract). I showed up at 8:00 am when they opened at 9:00 am. I was incorrectly charged an extra day and they required me to call U-haul reservations to get reimbursed. U-Haul says it’ll take 4-5 business days to see the credit on my card. Not an stress-free experience.
Martin FCab floor was dirty. No ramp on 10’truck?
Bart ANo improvement needed. Easy location to access, open Monday-Friday (closed weekends), 24-hour returns. I dropped the 1-way car carrier trailer there at 6:20 am on a Saturday morning and received the return receipt via email at 9:30 am on the following Monday (30 minutes after they opened for business). I didn't visit the store to see what accessories they carried. I didn't meet any of the staff in person, but the fast and efficient return receipt tells me the staff is helpful and knowledgeable.
JAMES D