The truck had a very worn-out bushing in the steering column that was making it difficult to put it into Park. The U-Haul mechanic assured me it was fine for the 3,000 mile trip I was about to start. It was not! Several times, I thought it was in Park, only to find the truck starting to roll as I got out! And one time, the truck wouldn't start, but made a clicking sound like when the battery is dead. We called for emergency service, only to find it wouldn't start because it wasn't really in Park. That meant the safety interlock was not engaged, and the truck was being prevented from starting. Once we jiggled the shifter and really got it into Park, the truck started. When I turned the truck in at my destination, I told the guy there that they should not send it out again until they fix the worn out bushing.Lanan F.
LCM Window Tinting
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Medford, OR 97501
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- 4.0 Average Customer Rating
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Great customer service. Truck clean and ready on time.LAURA W.
Way over priced, read the fine printRyan O.
I was charged an extra day and gas when I should not have been. Very unimpressed.Shawn O.