You can have the staff at the uhaul dealer on s. Pacific hwy Medford Oregon, retrained for customer service. Not very nice at all. I walked out pissed more at the staff not the company it's self.
Diri H
LCM Window Tinting
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Medford, OR 97501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I wouldn’t change a thing! The attendant was super friendly, and the process was super simple!
Jessica YThe location was fine- my beef is with the U-Haul digital interface. The check out process was absolutely ridiculous. The website would not load, the app said I could not return my vehicle due to having used too many attempts to log into the app (though I had literally just downloaded it?).
Sahara WI can’t get my cash deposit back as was told by the pick up location. The person who answered the phone wasn’t helpful at all.
Janice HLocation was hard to find. Personnel were not helpful. We asked for an inspection that everything was returned perfectly. They would not do that on turn in. They would not provide any documentation that the truck and furniture dolly was returned. A week after this rental I received a phone call asking if the truck was returned. I freaked! An 80K truck and furniture dolly with no proof in my hands that it was returned. Today I received the final receipt. I was relieved that they did not add extra charges that I would have to try and fight with no proof. The return time noted on the final receipt was more than 2 1/2 hours later than actually returned.
Marilyn R