Very small location. A little difficult to navigate due to limited parking area. Beware low under passes in the areaâ€¦Google directed me to one that was only 11'-6â€ in height. Since the 15' truck I rented was 11' I didn't want to risk it so I had to back out of that street and find another way to the location.JOHN S.
Fairgrounds Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Memphis, TN 38111
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- 4.0 Average Customer Rating
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I came to drop off trailer during business hours and nobody was there called the location and nobody answered. This place is also not an easy drop off location. Don't recommend this place.Scott K.
Y'all need to stop booking too many people at once especially at such a small location with one person working. There's no room, and even though I was early to pick up the van I rented, I couldn't even get it until 30 minutes later. There were multiple people there evidently scheduled for the same time. Y'all also need to warn people beforehand that they won't be able to leave their vehicle there. Along with it taking 30 minutes just to get the van, then I also had to change all my plans because I wasn't allowed to leave my car. This caused a lot of stress, anger, and it made me late for an appointment. If that's your policy, fine. But tell people that when they schedule a pick up. How do you think most people are getting there? By car, duh! Don't be so rude and inconsiderate. That would really help. The only positive thing I can say is that the woman working there was nice. She had a great attitude and personality.Jane P.
Some confusion with the drop-off spot after I extended my rental by a day by phone several days in advance by calling the national U-Haul reservation line. They were not informed.Kris B.
This was 17 miles from where my house was. I had to go to 2 different uhaul places before I ended up here. I was charged for gas. After a horrible experience. This is sadHeaven D.