This was not a U-Haul location. I was not told it was a convenience store. NO U-Haul signage, no U-haul equipment on site. Took numerous phone calls to the U-Haul 800 number to find out where to drop the truck off. Lady at the store took the contract and the key and said "You're good", and walked away. I did not have the opportunity to tell her that the engine light had come the day before. I had tried to call the listed phone number for two days and received nothing but a busy signal. Horrible customer service after such a great start from the staff at the White Mountain location.
Howard M
At Your Convenience on Broadway
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mesa, AZ 85208
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Answer the phone......
DAWN SGreat but like I said customer needs to know that it is a gas station drop off not a U-Haul
THERESA MTurned vehicle in with a full tank. Next day shows down to 5/8 tank. Extra 50 miles on it. Charged me for the gas. Thieves. 'U' people do not seem trustworthy.
John SIt took a while to get registered not an easy process. The rental truck smelled like cigarettes. But it functioned well. Make registering for truck easier. Have a cleaner truck that doesn't smell like cigarettes.
Elena L