There is no lot to park on. The location is for shipping and it was very difficult to return the uhaul. Was asked to park on residential side streets. The person assisting us was very kind and helpful, but the location is not good
Alexandra B
HDD General Merchandise Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Midwood, NY 11210
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Customer Reviews
- 3.5 Average Customer Rating
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This location is conveniently close to my home and within walking distance. I also received great customer service with helpful recommendations and comprehensive answers to my questions.
JOY EThe equipment had feces and smell very bad, I overcharge for gas and on my previous rental I showed the rep I brought extra gas. This time the gas was a little short he charged me three 11 dollars which I find to be unfair.
NATASHA RThe location was closed at both my pickup and drop off times. They should not have a franchise.
Carll HHorrible experience getting a uhaul truck from this location. I will strongly discourage anyone to reserve a truck from this location. 1. Our reservation started at 12, but the attendants were late to opening the store and then did not let us into the store until 12:30. There was a line forming of people waiting for their uhauls and it was below 20F outside. 2. The quoted price on our reservation was lower than what the attendant tried to charge us in the store. We had to wait an additional 30 minutes while he tried to get authorization from a manager to correct this mistake. 3. The furniture blankets we reserved with the truck were not available. This was a huge inconvenience to us on top of being an hour late getting our truck. 4. The truck was located more than 5 blocks from the store and we had to practically beg the attendant to walk us to its location. We weren’t given clear instruction on how to find it, so had he not walked us - it would have been another huge waste of time.
JANE C