I think your website SUCKS! I reserve a trailer online, only to have them have to basically start over again. Why don't you coordinate your website & whoever the agent is so that they correspond with each other. Also, when I decline the insurance, your website automatically adds it anyway & they have to remove it. One more thing....if I get there an hour or more before my scheduled pick up, they have to change the time because it automatically adds an extra day.
ED K
Automotion LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Milton, PA 17847
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Your website is the problem. Maybe you should enhance your reviews to U-Haul itself instead of just keeping it to the location. I went to pick up the trailer about 1/2 hour before the scheduled time & the computer automatically tried to charge me for 2 days instead of 1. Then, even though I declined the $8 charge for insurance online, it automatically added it & the dealer had to change that, too. Why don't you people get your heads out of your asses & quit trying to scam people on prices. The trailer & location was great! U-Haul itself WASN'T!!!!
LUTHER KThis cargo trailer was a piece of junk. It worked okay, buy it should have been retired long ago. The roll up door jams in the roof and is very difficult to open, . As far as cleanliness, it was very clean. THIS IS NOT THE FAULT OF AUTOMATION LLC. The fault goes to U-Haul itself.
LUTHER KEquipment needs to be provided with full gas.
TROY RIf you never rented a U Haul before it's very confusing to someone that's not good using phone I suggest taking someone that nolagable about sending things using the phone beside that the experience was good worked well got everything moved
Dan R