When I called to make reservations, I asked for a 10am pickup. The contract was written for a 12 noon pickup. Joe's towing is only a pick-up and drop off area. No assistance was offered to hook up. The U-Haul rep had to be called out on a tow and if there had not been a secretary available, I would have had to wait till the rep returned ( 45+ minutes.CHARLES L.
Moving Truck Rental in Mocksville, NC at Joes Towing
(U-Haul Neighborhood Dealer)
Mocksville, NC 27028
Services at this Location:
- Mon-Fri: 9 am - 4 pm
- Sat: 9 am - 12 pm
- Sun: Closed
Special Operating Hours
- 5/9/2021 - 7/31/2021: 10:00 am - 4:00 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Mocksville, NC 27028
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
After being confused about how to pick up, I got checked in. No one was available to drop of well before my scheduled time of 1pm. Some one that works for Joe's tow took the keys and said no one was in the office anyway. Later I get an email that my drop off was after 2 incurring charges on my card.Kim C.
It was great experience! The truck was perfect and the person at the office was very nice. The only thing I can think of is, maybe the contact person could be more familiar with the trucks so they can answer any questions the customer may have.Ann L.
My move went especially well. I reserved the truck online. When i picked it up, the truck was clean, filled with gas and ready. Process only took a few minutes. Joe commented that having most of the info already completed made his job easier...kudos to your online reservations!Barbara D.
The pickup location I request was changed by uhaul. The reason given was that my location of choice did not have the equipment requested on site. I had already confirmed the equipment was indeed available. This seemed to be nothing more than uhaul trying to divert business to a preferred dealer. This resulted in a delay when I arrived to pick up my equipment. Don't try to manipulate your customers.Richard B.
Very nice and very helpful people who went out of their way to make sure I was well taken care ofGary H.
Make sure equipment is safe.Denise D.
perfect customer servicePAM C.
Joes tow was great but uhaul set me up to pick up a truck there that had to be returned there told me if I returned it there I would be charged 117.00 but now is charging me for mileage even though I was supposed to have 198 miles free and only used 162 of my free milespaul N.
Excellent customer service! Would recommend to anyone!Renee L.
A trailer reserved for us was reportedly taken by a different UH store for their own customer unbeknownst to Jane @ Joe's UH store. We're glad she called early before we left to p/it/up. Jane made sure we were able to get it done the following day. Thank you so much ! Everything worked out in the end.tony F.
Great Experience!FRANK M.
The has station that was closer to my drop off was out of gas so had to go more miles to another gas station to fill up. Put more then what I was suppose to and not happy that I'm being charged more money. I think things like this is uncalled for. Thank you Cassandra Douglas!!!
I love renting from them! They are always very helpful!Peggy P.
Joe Crotts is GREAT!!ROCKY J.
Great experienceWILLIAM S.
Joes Towing was close by the house. Even though it was Saurday, the nice lady told me I could drop it off & she'd make sure it was taken care of. So another big Thank you !tony F.
The customer service representative went above and beyond what she needed to do this is one U-Haul location that I will recommend to anyone and everyone looking for oneLARRY B.
Great customer service. Was easy to pick up and quick reservation. Best U-haul experience we have ever had.GLORIA C.
Joe's was a good place and the people were very nice and very helpful. The problem was the location was 20 miles from where I asked. Uhaul does not keep or redistribute inventory evenly across the area. The only other locations with 20 foot trucks were even further away, and I was located in the largest city in the area by far and had reservations a week ahead of time. It was too far to go, but the people were understanding and very helpful.Jeffrey P.
She was very helpful and nice.Tammy W.
Very friendly!Richard W.
The location and staff were great. Excellent customer service.ANNE F.
Staff went above and beyond to assist us with our move. We weren't familiar with the process, but they walked us through it all, explained in detail extremely kind and patient. I would gladly recommend them.Cora L.
It was a mix up on my rental and Uhual got it fixed and I was well pleaseed thank u so muchCEDRICK L.