Truck can was dirty when picked up. Doesn't seem like they could have done any CoVid disinfecting process if the cab was that dirty.Nicole K.
Moving Truck Rental in Monroe, WA at Glacier West Self Storage Monroe
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Monroe, WA 98272
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I would just be certain to take the time to go over the vehicle with the customer upon rental and return as well as provide a receipt at that time, not just via email. If there were any disputes to be made, the leasing agents would not have credible accounts if not done so at the time of the vehicle's return.deana K.
The gentleman working the desk was extremely helpful.KATHY P.
Everything was very easy to check it back in. Lady was very nice and kept apologizing because she was busy with another customer. We were fine waiting and told her so.BRANDON MICHAEL B.
Truck leaked in the rain, both in the cab and in the storage area.Christopher B.
It was a great and easy experience- Your rep did a great jobDerek W.
I was so thankful for the staff. They were able to make sure my truck was available and ready for me with no fuss or delay.James S.
Great serviceDonald A.
The truck had a part fall off when releasing brake. Fix that and all is good.Donald A.
When I received the Uhaul the interior of the cab had dirt throughout and on the seats themselves. There were still used moving blankets in the storage area as well. The truck itself had not been cleaned inside or out before I got it. Upon return I got the bill for $406.46 which was accurate. The next day I checked my account and I had an additional charge for $167.09. I called Glacier West Self Storage for clarification of what the additional charge was and the representative proceeded to tell me that she was just a "lowly worker at the bottom" and "she was not able to help me and couldn't figure out what the charge was for". She gave me the U-Haul Customer Service number to call and the U-Haul representative was also not able to tell me what the charge was for. All they could do was send an inquiry to the location manager. I would like this issue resolved and clarification on why I got charged an additional $167.09. The best number to reach me at is 602-999-2808. Thank youDaniel C.
Adjust the right mirror so it is functional.DeForest S.
The assistant manager Krystal Shaver was incredibly helpful and was amazing with her customer service.Chelsea E.
Great experience! Friendly, professional, flexible, and helpful!Jim T.