It was difficult to get the truck from the substation. Took about 40 minutes and the app was difficult to work with. Also, the gas tank was about only 1/4 full and so I had to stop for gas right away. Also, dispatcher suggested I fill the tank to 3/4 so I could get to where I was going. This led to a big overpayment for gas which I did not expect. The tank should be full upon pick up and then returned full. This caused multiple issues for me.
RICHARD G
Transport Service Direct Montclair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Montclair, NJ 07042
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkIt was easy to get but I think if the instructions how to start everything before arriving would be great. That way when the pictures are taken of the miles and gas gauge then that would start the rental time
Mark PHello, I am due a refund as I submitted pictures as requested and I ordered and paid for furniture covers and 2 dollies which were not in the van when I picked up the van. Please provide a refund ASAP.
Angelina KGreat space easy access had what we needed thank you
michael eQuicker app
RENE C