Great experience. The U-Haul App has some issues. I misread the question about vehicle ready for next user and accidentally hit the wrong button and the App refused my correction and forced me to take a whole bunch of extra pictures to prove the truck was available for next renter
Moving Truck Rental in Montgomery, AL at IStorage Chantily 8009
Moving to or from Montgomery, AL 36117? Get FREE truck rental rate quotes at IStorage Chantily 8009.
Get FREE moving truck, pickup truck and cargo van rental quotes at IStorage Chantily 8009
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Montgomery, AL.
Cargo vans and pickup truck rentals in Montgomery, AL
U-Haul cargo van rentals and pickup trucks in Montgomery, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Montgomery, AL 36117. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
We need help!!! I have been using Uhaul for over 15 years and this was the worst experience of my life. We wanted to rent a 26' truck to move from Alabama to Georgia. I told the associate that we needed to return the truck in Georgia. Upon returning the truck in GA, i was slapped with a $420 extra charge because they said the associate didn't put in GA as a drop off location. (Why would i want to return a truck back to Alabama where i no longer live. I specifically told her that the trip is ~200 miles long. Why would anyone with common sense do this?) The drop off location told me i need to work with the Pick up location to sort this out because they cannot do anything. Fine. I called the associate at the pick up location and ask them to help me. The associate turned defensive and said i never told her that I wanted to return the truck in GA. (again, why would i want to drive 200 miles moving out of town and had to go back and return the truck where i no longer live?). On that day, the associate asked us to use our phone to book the truck because her computer wouldn't let her. Once we book it, she use her computer to print out paper work for us. We told her MANY times that we were moving out of state. I really need help to correct this issue and i hope someone could help me. We don't want to put blame on anyone or pointing fingers, we just need help to correct this. $420 is not easy money for us in this difficult time. Thanks a lot for your help!!!
Tell customer/driver to wait until their movers/helpers arrive before parking truck at loading doc. This will help with better flow at the loading dock.
Nothing to improve! Overall a very easy & good experience. Super customer service from a lady named MISHAD (located in Birmingham) when I called with questions. Thank you!
I picked the truck up from a different location and returned it here after hours using the key drop box. I never entered the building, but spoke with an employee over the phone later the same and that employee was very nice.
Facility Manager Justin Boykin was super accommodating.
I have rented here about five times because I have a unit there. The manager Michelle is rude . Never calls back. I used a truck today, a 17 foot, it was 89.00 after 20. In gas. There is no way I used 20. In gas because I drove maybe 15 miles. She basically said oh well it is what it is. Will not EVER rent from her again.
Key pickup with app and small pickup time windows totally SUCKS. I will only use this function in the future if i am completely desperate. Always liked uhaul and I've used you a lot but this left a bad taste in my mouth.
Office hours were limited, did not have the blankets I needed for my move.
Make sure that all the equipment is in the vehicle before setting it out for the customer to use. We got to our moving location and there was no dolly to use to pick the items. Even though I ordered one it wasn't on the truck. Very inconvenient!
Was over charged and when asked the manager hung up the phone in my face very tasteless and bad customer service an I do have the call recorded
No one told me I had to download an app to pick up the truck. Waited on hold for 30 minutes to talk to someone at U Haul to find that out. Truck had a damaged rubber seal around the top of the windshield that banged on the cab while driving. Very annoying.
All is as expected
Took me over an hour to rent out Uhaul because uhaul's new system was down.
The employee was perfect!
The location and people at the location were great! The rental process and uhaul itself needs to improve its rental process. We were supposed to pick up a 20 foot truck at 7 AM and that particular location had trucks that were not returned, which I understand, but I got a phone call from traffic who sent me to another location that did not have the size truck I needed. They proceeded to send me to 2 other locations who did not have the correct size truck other! They should have checked with the location first before sending me all over the city!! I spent 2 hours trying to find a truck when I had moving help arriving within an hour!!! There needs to be a better process when something like this happens! When we finally got the truck we needed, the location was helpful and super nice!
received a text saying 10' box truck will be at this location at 9:30am.I arrived early and was treated w/professional courtesy.I was quickly on the road and returned 3 hrs. later and was on the road in my car in 5 minutes.moved furniture and all went well.
Truck had a touchy ignition and would not start at times. Sometimes turning the key around worked, but this should not be necessary as it was a two-way key.
Agent was new and was not that knowledgeable and did not want to accept the terms on my contract.
Very good customer service. Will rent from this location again should need arise.
No air in the service center.
The lady at the desk was very professional and informative.
Make sure customers are familiar with the online process so they'll know what to expect once they get to the store to rent the U-haul.