I reserved the 20 foot truck close to a month in advance. When the day came to pick up the truck in the agreed upon location of Crossett, Ar. I was texted a notice stating that I had to drive an extra 38 miles to pick it up in Monticello, Ar. Also I had ordered 4 dozen moving pads. When I went to pick up the truck, they told me there were no moving pads available. This is VERY disappointing and I am not satisfied with this type of service from U-Haul. I am going to share my experience with anyone that I know that’s planning on moving in the future. Signed, unsatisfied customer.
Carlton J
Triple A Pawn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monticello, AR 71655
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Needs to be better organized. Dewey was very helpful. I really like the mobile app it saved the day.
MICHAEL AI received an additional bills months after turning the uhaul back in. The truck was in perfect condition with no missing attachments. All sudden I received an additional bill. That's poor business and I wouldn't recommend Uhaul rental to no one.
LATONYA MClutter around and not an inviting environment. Looked like trashy people owned it. The place was closed so I had no interaction with any one. We're the personnel helpful I don't know so on that question I just clicked no.
BRIAN MAll is well, it was convenient affordable both ways. The pickup spot and the drop spot was very professional.
TERRI G