We could not navigate the app when we dropped off truck. The drop off location was closed but someone was there who was somewhat helpful. We parked truck aand left keys in drop box.
JOHN B
Sebens Garage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monticello, IL 61856
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Jackie was great and made the entire process of rental very easy.
JACK CThe entire rental experience depends on having an available KEY for the truck. The key was locked in the gas station garage with no one in sight and I sat there calling and leaving messages for an hour. I almost had to ask someone to come get me from Chicago which would have been a 3 hour drive. Finally a garage employee showed up and found the key and I got on my way. I jumped through a lot of hoops to get to Monticello, and followed every procedure on the app. The situation was very stressful.
kenneth sGreat customer service
Ron CSebens Towing...always supports our community members. Great business! Keep up the good work! Thank you, Jackie, Dennis and Brent
peg b