The optional trolley close to the cargo door is really blocking the loading. Since it is attached with a tie wrap, no way to remove it... Tks
Charles B
Service Auto Speedy
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Montreal, QC H2A1Y5
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Customer Reviews
- 3.5 Average Customer Rating
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They tried to charge an extra 120$ for half a tank in my truck, even though it was given to us completely empty. Even after speaking with the employee and showing him the gauge was below E and we returned the truck with more fuel than we started with, my receipt still included fuel charges and I had to call customer service to get a refund.
Taylor FTrès longue attente avant d’avoir le camion
LUC LGood location. Andrew and team were welcoming and easy to communicate with. I will be happy to return to this location for my next rental.
Carol RWorst experience ever, every step was a pain and bad UX for the app. When I arrived, the truck was full of snow and there was a snow bank right in front of it. Minus 20 outside, I had to go through the steps of the app to get the keys, which took forever. Took so long I couldn't move my fingers and speak anymore because of the cold. When I finally was able to get the code to the keys, guess what? The lock was frozen. I had to go to a store nearby to get a hot water cup to try to unjam the buttons. Then I get in the truck and there's no snow brush. Come on! Had to find one myself. And obviously the truck fuel was totally empty... Basically, a shitty day and experience, I can't believe a business can be that bad lol. En passant, pour les francophones, vous aurez de la difficulté si vous ne parlez pas Anglais. Allez dans un vrai U-Haul prendre les clés en personne au comptoir de service. Trop compliqué.
Jerome G