I was disappointed when it was organized for a drop off 30 minutes away from my destination when clearly others were close by. This added miles to my bill for wich I had no choice. I specifically asked NOT to be sent to Sterling Heights. Upon arriving there was no easy way to park and only a narrow Handicap parking space. There was no way to get good after fotos of the vehicle. The woman was unprofessionally attired. She asked me to drive a 20’ truck which was way too big for what I needed. Also it was the day of extremely dangerous hurricane conditions, so the smaller profile the better.It was $98.00 to fill the truck and I left the truck with more gas than when I started and was not credited for the extra fuel. The offer to upgrade would have cost more in fuel to pull and no compensation to do U-Haul the favor. I was not pleased with this experience. The truck was clean except someone had left dirty socks behind the seat. They were not mine. Had a 10’ vehicle been offered I certainly would have chosen it.
Mary W
Blazn Transportation
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mount Pleasant, MI 48858
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How U-Haul Reviews WorkKate was so friendly and walked me through the process. Moving can be stressful and being a single mom moving to a new town is not for the faint of heart. I wasn’t sure about getting a UHaul but I’m so glad I did!
Erika RVery friendly and helpful!
Michele VI returned my truck an hour later then the contract. They charged me for a full additional day and would not allow me to use the truck for the additional day. I hope I can get my money back but no I do not recommend this service.
Emmy LGreat job helping me get on my way. The car transport was solid. easy attachment and roadworthy. Thank you for the help with the online information. Nice price. too. Sincerely,
Anthony f