I went and no equipment was assigned. Office was 30 minutes late opening and went over my pick up time. Didn't recieve but was charged with appliance dolly and wooden furniture dolly. Check engine light came on not even before hitting the road. Transmission was awful and needs replaced, skipped reverse and neutral and went straight to drive. And the key kept getting stuck in the ignition
Nora P
Cedar Ridge Customs
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mount Vernon, KY 40456
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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There was no personal help the drop was difficult to find and all the hoops you have to jump thru to drop off using the phone and app is crazy. After a long hard day of moving it was very hard
Scott LDue our plans, I was returning the trailer after business hours. The way to do that is to do it via the app on your phone. The cell service where this location is was only one bar for some of the time, and no bars at others. It took nearly 30 minutes to do the check-in on the app. Recommendation: have locations offer wifi when cell service isn't strong and they accept after hours returns.
Duane W