The uhaul employee yesterdaywas extremely helpful and went the extra mile to accommodate all of our needs and then some! Very pleasant experience!!ERIN R.
Moving Truck Rental in Mount Vernon, NY at The Security Store Inc
(U-Haul Neighborhood Dealer)
Mount Vernon, NY 10550
(S Terrace Ave)
Services at this Location:
- Mon: Closed
- Tue-Fri: 10 am - 6 pm
- Sat: 10 am - 5 pm
- Sun: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Mount Vernon, NY 10550
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It took over 1 and half hours to get our UHaul. We had a reservation number and had checked in online but they could not realeased the truck to us. Over an hour on the phone to UHaul reps. We were hung up on several times transferred to different people who could not help. The whole experience was a disasterShea M.
Maintain current servicesBARBARAE W.
Please continue to serve your customers, you are doing a excellent job. I will definitely recommend your business to all my friend and family. Good luck!!!!EZARDCHARLES C.
Great experience! Have the truck I wanted...Worker was fast and helpful..I'll definitely be using them again,!monique J.
Just keep up the good work.HARVEY B.
Jose was very attentive and helpful.ANGELA P.
Excellent storeAngela G.
Service was very fast and easy. Customer service was excellent. Definitely will use this facility for future renting and recommend to friends and family.DYMONDJEWELLE SH H.
Cab of truck was filthy, service was slow and gas tank was super low. Customer service was ok and personable over all. The truck was ready on time and we were able to go about our business without any real issues.DEREKJAMES M.
Great service and convenient will definitely be backEDBERTH H.
I'm really upset with U-Haul customer service overall and honestly don't ever want to do business with this company again. I ended up having to spend over $500 dollars for my move simply because I was lied to basically! I had booked online more than a week in advance to secure a one way drop off since I was moving from NY to CT. However the day before my move they call me saying no trucks were available. I just don't understand how your system would allow me to book and secure online to then tell me due to high volume reservations the truck size I requested isn't available. I'm extremely disappointed how that was handled. I had made sure to book online because the week before I had difficulties securing a truck. Thanks to this location I was able to get a last minute truck however I had to incur a higher expensive. Uhaul you needs to do better!!!!GERMANY J.
Great cleanliness and great communication...Edbert H.
Staff was super easy to work with. Everything was up and ready by the time I walked in the door. They explained all the services fees and additional fees if certain conditions were met. They did offer the additional coverage, but I declined; it was nice that they said just to make sure with my driver's insurance that I was covered and to check if my credit card company insured commercial/moving damages just in case. Overall, I really liked the staff here and they were very quick from getting me in the door, verifying information, and then processing the bill at the end. I couldn't be happier and I will choose to get my rentals from this location in the future.SCOTTJ S.
Nothing, the process was very smooth. Great rental locationROBERTOV A.
Great customer service! They were super helpful, I would 100% recommend this location.DESTINYPATRICIA M.
Nothing.Excellent experience.Staff were friendly and helpful.SHANTEEE J.
Open on SundayEllen B.
Excellent customer service, I have no complaints and will recommend to others.MARKA R.
Although my overall experience was very good, I found the advertising regarding pricing misleading. You only see that it costs $19.95 per day, and then that price increases exponentially. When I reserved the van for 2 days, I was given a price of $45.00. Once I ultimately picked up and returned the van, the various additional charges increased my price to approximately $228.00!!!marili G.
Excellent service when picking up and dropping off. They were very accommodating and made sure we had everything we needed. Giving us all the information to get the best for our money. Excellent store and will definitely pick up from them in the future.Jose D.
Great experiencejean J.
Efficient system without any human contact...Joseph S.
The person that was there was no help with help me rent the truck. All he kept saying was I had to call the 800 number. When I made the reservation the system wouldn't allow me to go back in to complete the rental. I finally had to get someone online to help. They had to start all over again. I was suppose to only pay $19.45 plus tax. When I return the truck I was charged over $48. I didn't want that extra $16 charge to me. So will I recommend this location. I probably would because I don't think we have another one in our area. But I would tell them to watchout for tthe fee because they'll be charge with extra stuff they didn't want.TRACEY G.