The app was down and I was not able to check in the truck in the app.
chris a
Star Collectibles
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Muscatine, IA 52761
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Owner was very helpful.
PERRY RI dropped the truck off a day early. I was told they would get around to checking it in sometime the next day. The place smelled funny and the lady seamed bothered that I was there. The next day I get an invoice for going 10 miles over. They should have checked the truck in the same day since they were open. How do I know some one didn’t drive it after I returned it. I will most likely not use U-Haul again.
DONALD TU-Haul needs to change its policy regarding refueling the trucks. It’s next to impossible to estimate how much fuel is used during the rental period and to refuel to the point where the fuel level was at the time of picking up the equipment. The fuel tanks should all be full at the time of pick up and then the customer only has to refill the tank and not estimate. This way the customer doesn’t have to replace the fuel with more than they actually used, or put in less than what they used and get charged a higher price per gallon for what was shorted. Either way, it always costs the customer more. With refilling the tank to full with each rental the customer only pays for the fuel they actually used and nothing more. Your current policy is terrible.
BRUCE SIt wasn't the location, it was rntire experience. Once again i had to drive 50 miles to pick up equipment. Found out day before I was leaving. If you know you don't have what we need then DON'T rent it to me and wait 4 days to tell me if it need it i can drive 50 miles to get it. At least pretend you care
CHARLES K