The place I rented from did not put the forest mileage nor fuel info in I told U-Haul about it and still was charged for mileage I didn't used and fuel that I replaced I am very unhappy with U-Haul and the place I rented fromjames C.
Ryder Auto LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Muscle Shoals, AL 35661
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent customer service!Carl J.
Excellent customer service.Jeffrey F.
This location is not good. When we opened trailer door, discovered a washer and dryer in it, as well as a broken mirror, bag of clothes. And cigarette butts all over floor. We took pics. When we took yhaul back and told manager, he told us he would discount for our trouble of having to sweep and clean up glass as well as move washer n dryer to the back of trailer. This statement not only has no discount..we only went about 15 miles in move and return to business..the statement reflects 28 miles almost double. Not only will we not recommend but will warn everyone we know NOT to use, will get ripped off.Michael F.
Arrived early afternoon to drop off the trailer but the office was closed even though the sign said open. Lights were out. We called the number on the door and the mailbox was full and we were unable to leave a message. We did leave an SMS text per the option on the automated recording with our number but heard nothing back. In the end, we learned how to return the equipment via the U-Haul app Which was thankfully, very helpful. Unfortunately, I wish we could review this business favorably but it was not a helpful experience when we showed up to turn our trailer in and we had no option or availability to speak with a human.Philip R.