This is not about the place we picked up our trailer, this is about our first reservation that was cancelled. We had a reservation for a week, when we arrived they didn't have what we reserved. She cancelled our reservation and said she was sorry but couldn't help us find another trailer. Our 10:00 am pickup was around noon before we found another. Your customer service is about the worst. I hope I will never need another trailer. I never want to do business with you again. I find it funny that you don't want my review on my cancellation reservation from my first experience.
Philemon W.
McCorvey Investments
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nacogdoches, TX 75964
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The Uhaul rep was extremely friendly and even helped me hook my trailer up.
Gary C.Great customer services
Sharonda A.Very helpful with showing me how to set up the trailer.
MICHAEL K.I had a great experience with the customer service woman! Would highly recommend renting a uhaul from this location! Great service!
Carly H.