Owner was late opening his shop so didn't even get started until after pick-up time. Total check-in process took 1 hour. Uhaul process for check-in is a joke. Lots of BS taking pictures of Drivers License, pictures of trailer and so on. By the way, in a remote location like Needles, couldn't get a good signal so the process didn't even work properly I never was able to upload photos of the trailer. Shop owner had no other way to process the check-in so if we had not somehow gotten at least my license uploaded, not sure we could have completed the transaction. Owner did his best despite Uhaul defective process.
Craig W
A Plus Auto Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Needles, CA 92363
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Customer Reviews
- 4.0 Average Customer Rating
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Can’t meet nicer people
ANTHONY FThey were great to work with . All the U-Haul people did their job great. Thanks . 😀
Bryan MThe location tried to charge us $1000 extra dollars, saying we didn't return the truck til about two and a half weeks after we picked it up. But we returned it the same day we picked it up. Thankfully, customer service fixed that for us. Wouldn't recommend renting from this location to anyone.
Kenneth Twrong address
wesley m