BEWARE OF DISHONEST U-HAUL Dealer!! Charged $168.31 for one day instead of 19.95/day. We picked a truck up at 10:28am on Friday and started the drive up to San Marcos it was shaking badly and hard to drive so we returned it for another truck. All this took extra time so we called U-HAUL three times to let them know we were going to need it a little longer than 24 hour. We called (830) 914-0530(Friday @ 4:10pm & 4:12pm and Saturday @9:47am w/ a message) When we returned it at 11:20am David said he lost 10 customers because we returned ONE truck an hour late (with of course no grace for the extra time it took us to return the other truck that was not road worthy).
CRAIG P
Contigo Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Braunfels, TX 78130
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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People were friendly and helpful in and out no problem
WILLIAM WThis location representative needs to be more transparent with line item pricing. Unexpected charges not mentioned are unethical.Also, no type of credit was given, for filling up the truck with gas, beyond how you received it.I will seek out other arrangements next time I need a rental vehicle
Lucretia Nnull
JOSE VThanks for being there to get me out of a pinch with my car! My only recommendation is for the U-Haul Corporation to add more vehicles being towed to its drop down in the system. I have a classic Austin Mini Cooper and it doesn't show up in the system. Is there a way U-Haul can incorporate “other†within the category?
Eugene C