They didn’t have the dolly I needed. Nothing was ready when I arrived and it took about 45 mins for it to all come together. They shouldn’t be allowed to operate under the U-Haul umbrella with such poor service
Rachel S
C M Distribution
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Castle, DE 19720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Business was closed as it was Easter Sunday
James SN/A
VALERIE DFirst off they open at 9 didn’t open till 9:10 so I was late.Didn’t leave there with the truck until 9:45.It had to swept out and the inside was dirty.And the flap on the back door was hanging off.Just a POOR location and u organized.I will never recommend this place to NOONE EVER….
Robert HThe staff was very helpful but it is hard to find this location. They don’t have much space to maneuver a trailer but at least they would take one. The location I booked to drop off the trailer said they don’t take them. I had to spend at least an hour calling other locations to ensure they would take a trailer drop off. This is a failure in your booking system that needs to be resolved. Or the location is not doing what it says is is doing(Exxon on 896, Newark, De). Several other locations were surprised that they were not taking the trailer.
Britta K