I found everything professional and in order. The staff was polite and patient with me when I got lost, and late picking up the truck. Also, U-Hal staff assisted me with directions. I would recommend this proprietor for sure. Thank you for your excellent.
helen B.
Premium Auto Sales LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Castle, DE 19720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Perfect experience!!
MICHAEL H.The mobile check in process was a disaster and customer service was just as bad. The moving items that I ordered were not in the truck and the location was closed. The checkout process with a live individual was lengthy, even though she was nice. UHaul is added to the growing list of poor experiences these days.
Dormain V.The store was closed when I got there. It took almost an hour to connect with someone to assist with opening the box to get the key.
Cheryl S.I was given a truck with the check engine light on. When I arrived they took 20 minutes to get the truck together and start the process with me after I was already there 20 minutes later than I had reserved it for. I have rented from Uhaul before and this was by far the most disappointing experience I've ever had with it.
Taylor F.