Check In was very time consuming. Not everyone is up on doing it with their phone.
MICHELE V
Shenango Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Castle, PA 16101
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The office lady was rude and then said she can’t do anything for me I have to do everything online by myself and then I struggled outside and had to figure it all out by myself while she packed up and left for the day ….for my first time renting a U-Haul it was a terrible experience
Tara SNo one was there working at 10 am. For that reason returning the truck was a hassle and hopefully was input as returned on time. Had to call the 1800 number for assistance. There was nowhere to really park the truck.
JOSEPH PNothing. You guys are swell thank you.
Regina CHours posted online indicated that the office would be open. Upon arrival, no one was present. I gained access only by following a self-storage customer into the gated lot. There was no answer on the local phone number, so I had to call the regional office (thankfully the number had been provided). The representative was very helpful, directing me to the lockbox containing the truck key. At my request, he gave me the code to exit the property, which was required, although he was not aware of that fact. The only other issue was that the truck was parked quite close to a tree with the driver's door against a bunch of branches, so access was not easy.
Steven W