Love the online check-in and the social distancing this location used, very well run!
Moving Truck Rental in New Hope, MN at New Hope Storage
Moving to or from New Hope, MN 55428? Get FREE truck rental rate quotes at New Hope Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at New Hope Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from New Hope, MN.
Cargo vans and pickup truck rentals in New Hope, MN
U-Haul cargo van rentals and pickup trucks in New Hope, MN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in New Hope, MN 55428. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I appreciated the ability to drop my trailer off after hours! Thanks.
Remote location, no issues or problems encountered.
I reserved a trailer from the Plymouth location and they did not have the trailer available, and told me to call u-haul. I called and they changed the reservation the the new hope location for a 9:00 am pickup. I arrived at the new hope location a little early and I had to wait for over an hour for an employee to arrive at the location. Overall nothing was unacceptable, but there was a lot of hassle for a trailer.
A little difficult to locate.
When returning rented moving blankets the customer should not be required to fold all of them themselves. They have already paid for the rental, the staff should be energetic enough to fold moving blankets upon return. The customer is already paying half the cost of the blankets just to rent them, and the staff is too lazy per corporate policy to take care of returned items? Ridiculous. Your computer system is pathetic. Both upon rental and return the staff could not figure out how to use the computer system to do a simple rental and return, truly, a paper system would have been much faster and less of a hassle. I do not blame the staff, but the poor design of the system itself and it's numerous malfunctions, for wasting my time. Next time, I may use a competitor as I had moved and had to drive all the way to the rental location to return my product. Usually, when I rent items, I am allowed to return to any store location. This was the experience of a customer who simply rented moving blankets, I cannot imagine renting blankets, a truck, and a dolly and trying to watch everyone bungle over that transaction while having the hubris to insist I "fold my own blankets" upon return. Where is the service the staff literally did nothing.
Had to back up trailor into a crowded space.not easy,the personnel could not get dolly out of trailor ,bad knee
Mandy out of Minneapolis told me change the location at the last moment. She was very efficient and concerned that I got a trailer to use. Not sure what office she is out of. Spoke with her on the phone.
I had a terrific experience with the whole process- the rep was very helpful and flexible with my moving needs. I would highly recommend this location to anyone. Steve Tragner
None. Nice people to work with.
The experience with UHaul overall was awful!! We rented the truck for my brother in law over the phone via 800 number. I specifically asked her about the charges that will be charged on our credit card. She said it would not be charged til the truck was returned. The location was changed without asking us first. I called the New Hope location to confirm pick up time and what my brother in law needed to bring. He said a DL/CC. However I said that we are paying for the truck rental and I gave the CC number to the reservation agent. He said since there was one on file he did not need to bring it. Then when my brother in law picked up the truck, he was charged! Which was a huge inconvenience because we were paying for the truck because he did not have the funds. The Field Manager from the New Hope location was suppose to call me, but did not. I had to call the 800 number this whole process took me an 1 1/2 hr making phone calls, so my brother in law could get his money back. It was a terrible experience!!!
The truck was in good shape but it was parallel parked and snowed in so it took 20 minutes to get unstuck and out. The self checkout also took 20 minutes because the directions are unclear. Overall 40 minutes of our 4 hour rental were spent getting the truck.
Their system software kept crashing. Felt bad for the employee.
Shorter response time in waiting room. Waited a bit for support at office to examine my equipment as she was on phone for awhile.
They were not in any way capable of checking over the trailer I picked up. It had an old under inflated tire on it. When they hooked up the trailer they did not hook up the safety brake chain correctly. The trailer was parked in a spot that made it very difficult o get out of the lot easily WHY do you change pick up locations on someone when I set my request up for pickup at a different place!
Front desk assistant was very nice, friendly and very helpful!
Much to long a check in process
Some of us do not want to use an app or website to drop off, the front end of this was superb and well mannered, the drop off was â€œdifficultâ€
The white lady at the front desk was very professional.
We were a bit disappointed as we had a very long haul for moving and rented a trailer. No one came out with us to the uhaul for pickup to inspect the trailer or assist with hitching. The only reason anyone came out was when we went in to ask for assistance as we could not get the hitch on the ball hitch. Had someone come out and inspected the trailer prior or even during pick up they would have noticed that two of the tires were almost completely thread bare with no track left. This caused us to blow a tire and be waiting for almost 3 hours for a tire change on the side of a busy highway.
The pick up did not go well. The previous renter had not returned the uHaul yet. I would recommend monitoring drop off times to make sure they are returned in time for the next renter. I had to wait an hour beyond my rental time. The woman at the service desk was very helpful in tracking it down but I still spent an hour waiting.
Online check-in did not expedite anything. Employee was not at location at reservation time. Long delay. Appreciate she was pleasant and apologetic but the checkout process was long despite doing the online steps. Rental time clock started when pickup time was scheduled (10 am), not when we actually got truck (11:30 am). Very frustrating.
Did not have a furniture dolly
We were allotted 35 miles and then would need to pay an additional fee per mile over that by the other U-Haul we made the original reservation with. This U-Haul told me by phone they would add 18 miles to that for having to drive 20-25 miles (depending on freeway used) to pick up a truck when one wasn't available where reserved. But when they produced the invoice only gave me 15. Small difference but we were within those 3 miles and most importantly it wasn't what they quoted. The Drop off U-Haul did give us those 3 miles though. Everything else was excellent.