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Worthy J
Broad Warehouse Furniture
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Orleans, LA 70119
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I made my reservation about a week in advance, and everything seemed fine until the day of pickup. I scheduled my pickup for 5:45 PM knowing the location closed at 6:00 PM, and I don’t get off work until around 5:30. However, on the day of the rental, I received a last-minute call telling me that if I arrived at my scheduled time, no one would be there to assist me. This was extremely unprofessional and forced me to leave work early, causing me to lose paid time. When I returned the truck, I matched the fuel level exactly to the photo taken at pickup and even showed the CSR the comparison. Despite this, I was still charged for fuel. In addition, I was charged the minimum $25 cleaning fee for accidentally leaving my Matcha Magic collectible cup in the cupholder even though I had swept and wiped down the entire truck before returning it. To be charged the full minimum fee for a single cup felt unreasonable, especially after the scheduling inconvenience I had already dealt with. Overall, this experience was disappointing from start to finish. I definitely will not be using this location again.
WILLIE SNice folks. Even got a box spring there that I didn’t know I needed. So super convenient and helpful people
PETER CI don't have any suggestions. My experience is well pleased.
STEFAN FI got there a guy was cleaning out the truck. Got inside the other guy was quick and professional. Truck looked brand new inside and out. Anyway service was great fast and got me in and out. App is really helpful.
Jean-Sebastien R