The traler shorted out my truck and Caught on fire now I have no truck your company will be hereing from my Insurance company and my lawyer
PAUL V
Crux Contracting Services Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Waterford, NS B1H3R5
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Customer Reviews
- 3.5 Average Customer Rating
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Always excellent service.
John DLets start from the beginning, I was contacted by U-Haul to pick up the trailer a day early cause they would have been closed on the Saturday when I was suppose to pick it up. When picking up the trailer, there was an older lady who spoke no English, she called a man and I ended up talking to him over the phone as he was not on site. It was my first time renting a trailer with U-Haul, I was unaware of what needed to be done, (but usually you walk around the vehicle and inspect it with someone) and I also signed no paperwork which I thought was weird. On my journey, I had to call a roadside assistants cause the lights at some point stopped working, the wire connection for the lights had a split in it and grounded out on the metal frame of the trailer, It fried the fuse on my truck, the roadside assistant was able to repair the wire quickly and luckily I had an extra fuse as he did not, he was the one that noticed balled spots on one of the tires, (he even asked where I picked up the trailer, so I told him, and he said "they should have never let this trailer be rented out with a tire in that shape") and told me he would put it on his report. And guess what, the same tire blew out on the way back and I had to call roadside assistants again, waited on the HWY for approx. 2 hours until that was repaired, (by the way, both service guys where awesome, friendly and very professional) When I think that the trailer I rented is considered "a one-way trailer" and used on the HWY's a lot, this one was NOT up to pare on the maintenance side, and the location I picked it up at was also NOT up to pare, having no one there consulting with clients and going over the trailers or equipment before leaving the site. Even when I dropped the trailer a day earlier then my agreement, again no one there to receive it, the Tire repair guy gave me a piece of paper to give when dropping off the trailer, again no one was there, so I left it in the drop box.
PATRICK Jexcellent service
TERRENCE AI need a charges back as i confirmed there should not be extra drop off charges
Jaskirat K