This location is not normally staffed. They keep doors locked as the attendant has to manage several locations. The equipment I rented was unsafe as the safety chain was worn off on the left side, ratchet mechanisms for securing the vehicle were badly rusted and required external tools just to release the straps. Main frame was bent in 2 places from misuse from prior renter. The straps that go over the tires were also badly frayed and hard to insert into the ratchet strap slot. I did call Uhaul before hand to get a price out the door that included everything, and they told me $48.17 including taxes. I used this number and assured my client that the cost would not exceed $48.17 as I was quoted that by Uhaul. My final bill shows $53.45. Sp I had to eat $5.28 of the cost as I was doing this as a favor to a poor friend who could not afford a tow. My equipment was TD6055A item #6055 A I strongly recommend it to be taken out of service until it can be brought up to meet DOT safety standards.
David N.
Sugar Shack Printing Events
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newnan, GA 30263
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Customer Reviews
- 3.5 Average Customer Rating
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Was told facilities were open arrived and facilities were closed. Customer service even called and said they were closed although they were supposed to be open
Valerie F.There was a tile in the cargo hold that was not screwed in and loose - made it difficult to avoid while loading and unloading cargo. If we stepped on it, our foot would fall through the hole. Other than that, I'm glad that the truck I asked for was there and available.
Michelle P.The lady was so rude on the phone and in person. I could hear her kids screaming in the background. I could not open the lock and she said she would come help me with an attitude. When she got there she showed up in booty shorts with her bum showing and her stomach hanging out from her shirt. She did not say one word to me and gave me nasty looks. I will never rent from that location ever again if at all. If I could give negative stars I would.
Andrea M.After Uhaul changed the drop off location and finding the location, this place was iffy at best. No parking spots to indicate proper parking. Both original and this location were closed.
Shawn B.