Tiffany was great. Very friendly and great customer service. She is always so happy and positive
PETER B.
Affordable Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norfolk, VA 23509
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The facility was clean and close to me.
Elizabeth H.The location was convenient and easy to access. However, I think the check in process could be remarkably improved - either through a dedicated app or optimizing the current design to reduce the number of clicks. Many locations (like this one) are not located in optimal cell areas. Check out and check in took about 25 minutes total - absolutely not convenient for a 5 hour rental.
ROBERT M.Easy to access, big open lot so it's easy to maneuver around. Employee was friendly and helpful.
AMANDA N.There was nobody there- the location is inside a Honda motorcycle dealership, and a man there told me the Uhaul woman wasn't in that day. He asked if I rented from there (no, williamsburg), then asked if I was SUPPOSED to return it to them (storage in Norfolk)- yes, I'm not an idiot. He was very unhelpful and condescending. He told me to just leave it and she has cameras so she'll know what time it was dropped off, as if this happens often. I know he's not a uhaul employee, but he is affecting your reviews.
Kimberly C.