Right mirror was loss, made for dangerous driving conditions
Brian R
Lakewood Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norfolk, VA 23509
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck did smell of cigarettes and was a little dirty. I’m not sure if it was a system glitch but when I booked I originally reserved for a 15ft truck but when I arrived they had me listed for a 10ft. The customer after me said she reserved a 10ft but they had her booked for a 15ft. This caused my card being charged/hold on funds. The issue was resolved but it was an inconvenience.
NINA CI gave the location high marks because it is usually a great place. On this one occasion, the gas tank on my rental was empty! The needle on the gauge was BELOW E. I filled the tank ($$cha-ching!!) and hope that UHaul will reimburse me. Also, the UHaul app is always problematic. Slow, crashes, skips essentials like the code to the key lock this time.
JUNE HThe U-Haul vehicle itself is in very poor condition. Ball joints need replaced, shifts in to gear very forcefully, the brakes squeal loudly, transmission makes clanking noise, significant exterior damage
Nathan NEverything and customer service was amazing very helpful
REGINA M