I didn't feel respected there as a woman. When I returned the vehicle, I took a male friend. The manager refused to check the truck, which I cleaned from the previous driver or check the mileage when I returned it even though he had no customers at the time. I still haven't seen the update receipt with the correct mileage because of his passive-aggressive sexism and refusal to check it. I guess he wants to cheat me of my funds, too. Any women who rent from there, I would tell them to go with a man.
Edissa N
Shaloms Cafe
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland, CA 94609
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Customer Reviews
- 4.0 Average Customer Rating
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I had a very pleasant experience. The gentleman at the counter was very nice. He had the vehicle ready for me when I arrived, he was ready for me even a little early! That was really appreciated since it was raining and I knew traffic would be bad. The van was nice--very clean, and it was a hybrid so used only a little gas. Since it's a newer vehicle it was fun to drive. The only slight downside is I should have clarified before leaving where to park the vehicle at the end of my rental. The location doesn't have a parking lot, and it's on a busy corner, so I should have asked before my rental where to park when returning. But other than that it was a perfect experience!
Juliayn CRecommend they install a drop box for rental keys
David MGreat customer service and van
Montag IIt was totally unacceptable I requested a hand truck was charged for it and it was unavailable the amount of gas was misrepresented as well as the
Clarence M