Customer service was a joke. The female person did not seem to know her job was rude and took her 30 minutes to answer one question about how much money do I need on my debit card to be able to rent a truck for a 100 mile trip? Took her thirty minutes to give me an answer
David W
Ocala Postal N Shipping
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ocala, FL 34470
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing, everything was great. Custom rep Raquel was very professional and kind. Answered all my questions and concerns. Look forward to working with her again in the future if I ever need to rent a u haul truck again.
martha nHard to find.
Vivian JRequel was absolutely amazing. She went over and above customer service to help me. Step by step to help me with doing the u haul truck rental on line. Apparently I didn't have it completely submitted to get the keys and she came and helped with that also. She definitely needs a bonus and a raise. I will definitely recommend ya in the future. Thank you and God bless
Diane PWonderful service!
Lashandra J