Difficult to understand shop keepers English. Extremely strong accent. Also, I’m requesting a call back regarding my bill. It seems I was overwhelmingly overcharged. Looking forward to hearing from you! Thanks, Edward, 615-414-8711
EDWARD T
Cancun Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Old Hickory, TN 37138
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Customer Reviews
- 3.5 Average Customer Rating
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I picked it up from a store i frequent almost daily. The store owner is not the problem. They have two trucks, the first one had a tire pressure light on AND a visibly low tire. I asked for another truck, he said they both have lights on them. I chose the second bc i did not want to get stuck on the road with a flat tire. The store owner assured me if I got stuck uhaul would help but why rent trucks that both have issues. Cleanliness??? It doesn’t take too much to sweep out the truck from a previous rental, I know bc I had to clean it before I could put my couch in it. Uhaul, you’re a huge operation with a vast legal team. I don’t expect they would be on board with customers being given vehicles with known engine/operational issues. Had i had any issues that resulted in an accident uhaul could post a heavy price. When i told the owner that i had to clean the truck the response I got was, what do you expect for $19. I simply replied a safe reliable vehicle without known operational issues. I’m no attorney but as a legal aide to a very prominent one my opinion is Uhaul should change its practices and never rent a truck you know has lights ablaze on the dash, it makes you liable. I was so nervous driving it but had no choice then to drive the vehicle uhaul knew had issues. Shame shame shame. Kindly, Noah Raper
NOAH RTruck was outdated and dirty. The A/C didn’t work and was very uncomfortable to drive in
BYRON OThe inside of the truck was dirty
KELLIE TQuick fast, great experience
ERIC L