Overall, it was a good experience to be able to get the truck and drop off the truck without coordinating with someone in an office. I didn’t understand that if I didn’t fill the truck up to where it was when I took it, I would pay a lot for gas. By the time we got back with it, we were too tired to go back out and get gas.
Susan B
Prolock Self Storage LLC
24/7 Rentals
|
U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Olympia, WA 98502
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I should have paid more attention. I missed that this location closed at 1pm on a Saturday. Renting renting a truck through the app was Not what I would have signed up for. I would have chosen another location if I I would have known I had to use an app to rent the vehicle. Fortunately everything turned out fine overall. I just would not recommend this process or location.
Alex LThis was supposed to be an app only pickup, but when the app didn't work, I had to go inside. They had no idea what they were doing and it took forever. They were very nice, but just not prepared to help.
EDWARD KOur return place was changed during the time we had the truck. When we got to the place to drop off it wasn’t opened. We couldn’t get the appl to work. Luckily while we were on the phone to the number listed on the front door a man walked around front of the building. Turns out he was the husband of the woman who ran the place and who my husband was on the phone talking to. Turns out they don’t take returns there according to the husband you actually had to take the truck to a different location about a mile away even though there was a truck sitting there ( this place was a storage unit place). The woman called someone and then called back and said we could leave the truck there and either give the key to her husband or leave it in the drop box. Her husband was going to take the other truck to the other site and would leave ours at this site . Then they had the nerve to charge us a $5 cleaning fee when the truck was as clean as it was when we picked it up that morning. I think we’re going to give U haul a rest in using it, this was the worse experience we’ve ever had with them.
Dan PMoving blankets I paid for we’re not in vehicle at time of remote pick up, had to go to another location and wait to get blankets
WENDY F