It is typical to expect a dolly when moving. I should have been contacted prior to arriving to inform me there wasn't one available so I had time to prepare for other arrangements.
Sheri D.
Oregon Snyders
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oregon, IL 61061
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The store is getting my Excellent rating for getting me a truck with no hassle. U-Haul reservation on the other hand gets a rating of poor. My reservation was bounced to another town after I specifically told them on the phone, I did not want the specific truck if I was going to get switched to another location. I said I would take another size truck if the one I wanted was not available. Of course, I show up to get my truck and they did not have it. I will say they sent me a notice saying my pickup was in another town but didn't read it as I believed the person I made the reservation when they told me it wouldn't be a problem. This also caused me not to have the equipment I requested like blankets and dolly. This is the second time my reservation has been bounced to a different location on me after making the reservation.
William W.Throughly check u hual for stuff left behind
morgan M.Overall everything went well. As a part of another business and not a u-haul dedicated facility it is not clear who to talk to at first. Staff helped immediately. Equipment options are limited.
JIM M.Everything was above standard, Amanda was awesome as I've known her from a previous workplace.
Larry M.