Change me for after hour drop off. On the labor day. The day it was to be return. and they were not open.
Donald B
Hawthorne Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ottawa, ON K1G6Y7
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe drop off location is way out of the city. No one was available and the parking lot was full. I managed to back up the trailer in the best spot I could. If someone else was dropping off that evening, there was no more space.
Martin GGood service. Some technical delays getting the vehicle, but not the locations fault.
Jason FPaul was very professional, knowledgeable and patient even when the app was not working while trying to pick up our reservation. We had a very positive experience with dealing with U-Haul at this location and plan to rent again from here.
Mahmoud AI dropped the truck off after hours. The location was well marked, well lit, the parking area was clean. The agent that I spoke to on the phone (Paul Lalonde) was helpful and friendly.
Khalil H