Experience was already perfect!
MICHAEL F
The Gas Barn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Owen Sound, ON N4K5N5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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These comments are not directed to this location, but to my experience with U Haul in general. My friend had made a reservation to rent a truck at a different location at 3pm on a Sunday. At the appointed time, we showed up at the first location looking for reserved truck. The dealer had info regarding my friend but no details about the truck or the reservation. And as an added bonus, there were no trucks available on site... or within the city. This dealer contracted their Traffic Manager and worked some magic. But by then it was about 2 hours later. On moving day. They did find another available truck not far away but we were going to have to go from the reserved 26 foot truck to a 10 foot truck, a HUGE difference. At the second location we had to use the app to rent the truck because this location was closed. The first location was supposed to mention this but failed to. Trying to get the app to cooperate was a pain. We had to contact the Traffic Manager twice to get everything working. The general process of renting from the app was very time consuming in itself. By the time we finally figured out what we needed to do to find a truck and then get to the second location and to get the much smaller truck rented we were late with the original reservation by about 2.5 - 3 hours. Still had to move a full 3 bedroom apartment. This full process took 8 hours to complete. Not really a fun experience but the job was finally completed before midnight. Oh, taking pictures of the truck return in the dark was pleasant with little light out in the country. Rating for both dealers = 7. Rating for U Haul = 2. Something went wrong somewhere.
PHILIP DIt's the only location that's available although it's a gas station and they take U-Haul rentals but it's nothing like all the other U-Haul locations
ARMANDINO GAlways good happy professional staff.
JOHN PJust I dropped the van and told accident story.
Chong-Sik K